Terms of Service

Acceptance

These Terms of Service ("Terms") govern access to and use of LoomSnack websites, software products, and related software services (together, the "Services"). By accessing or using the Services, you agree to these Terms. If you are using the Services on behalf of a business or organization, you represent that you have authority to bind that entity, and "you" includes that entity.

LoomSnack Products

LoomSnack is a software product company. It designs, develops, and operates its own software products — currently including Ganatri and BoxMap — and makes them available to businesses and organizations as software services. LoomSnack may introduce additional products in the future. Product-specific terms, documentation, or in-product notices may also apply.

LoomSnack does not currently accept custom software-development projects. Use of the Services does not transfer ownership of LoomSnack software.

User Accounts

Some products require an account. You are responsible for the information you provide, for keeping account credentials confidential, and for activity that occurs under your account. Notify LoomSnack promptly at loomsnack@gmail.com if you believe an account has been compromised.

Business and Customer Responsibilities

If you use a LoomSnack product in connection with your own customers, employees, team members, or other people, you are responsible for the information you submit, for having a lawful basis to process that information, and for any communications you send through the product. You must use the Services only for legitimate business purposes and in accordance with applicable law.

Acceptable Use

You may not use the Services to:

• Violate applicable law or the rights of others
• Send unlawful, deceptive, or unsolicited messages
• Attempt to gain unauthorized access to systems, accounts, or data
• Interfere with or disrupt the Services
• Misrepresent your identity or affiliation
• Reverse engineer the Services except where applicable law allows it

Third-Party Integrations

Some products may integrate with third-party services, including communications platforms such as WhatsApp where a business customer chooses to use that functionality. Third-party services are governed by their own terms and privacy policies. LoomSnack is not responsible for third-party services except as required by applicable law.

Intellectual Property

LoomSnack and its licensors retain all rights in the Services, including software, design, trademarks, and related content, except for information you submit. You retain rights in the information you provide, and you grant LoomSnack a licence to host, process, and display that information as needed to operate the Services.

Product Availability

LoomSnack aims to keep products available and useful, but does not guarantee uninterrupted or error-free operation. Access may be affected by maintenance, updates, failures, or circumstances outside LoomSnack's reasonable control.

Changes to Products

LoomSnack may modify, update, suspend, or discontinue features or products. Where a change is material, LoomSnack will try to provide reasonable notice through the product, website, or email when practical.

Fees and Subscriptions

Some LoomSnack products may currently be available without charge during early development. LoomSnack may introduce paid plans, including monthly or annual subscriptions, for some or all products. If fees apply, the applicable prices, billing terms, and plan details will be presented before you purchase or convert to a paid plan. Unpaid amounts, where applicable, may result in suspension or termination of paid access.

Termination

You may stop using the Services at any time. LoomSnack may suspend or terminate access if these Terms are violated, if required by law, or if a product or account is discontinued. Provisions that by their nature should survive termination will survive, including intellectual property, disclaimers, and limitation of liability.

Disclaimers

The Services are provided on an "as is" and "as available" basis, to the extent permitted by law. LoomSnack disclaims implied warranties of merchantability, fitness for a particular purpose, and non-infringement. LoomSnack does not warrant that the Services will meet every requirement or that they will be uninterrupted or free of defects.

Limitation of Liability

To the extent permitted by law, LoomSnack is not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, lost data, or business interruption, arising from use of the Services. Where fees have been paid, LoomSnack's total liability for claims relating to the Services is limited to the amount paid to LoomSnack for the applicable product during the twelve months before the claim. Some jurisdictions do not allow certain limitations, so parts of this section may not apply.

Governing Terms

These Terms are the agreement between you and LoomSnack for the Services, except where a separate written agreement applies. If a court finds a provision unenforceable, the remaining provisions remain in effect. LoomSnack may update these Terms; the "Last updated" date will change when a revision is published.

These Terms do not create a partnership, joint venture, or employment relationship. LoomSnack has not published a separate registered legal-entity name in these Terms.

Contact

LoomSnack
Email: loomsnack@gmail.com
Website: https://loomsnack.com